BUSIA MUNICIPAL COUNCIL: COMMITTED TO TRANSPARENCY, ACCOUNTABILITY AND BETTER SERVICE DELIVERY
Busia Municipal Council welcomes the release of the Local Government Management of Service Delivery (LGMSD) Assessment Report 2025, April 2026.
In this national assessment, Busia Municipal Council was ranked 162 out of 176 Local Governments. In the assessment Busia Municipal Council scored as follows: a weighted score of 30 in Infrastructure assets, a weighted score of 46 in Education services, a weighted score of 57 in Health services and a weighted score of 55.6 in Production services. We are publishing this result openly because we believe the people of Busia deserve honest information about how their Council is performing.
What this result means for us: This assessment has shown us clearly where we must do better. We have studied the findings in detail, and we are already acting on them through our Performance Improvement Plan for our Divisions and Departments.
What we are doing about it:
• Strengthening service delivery in our Divisions, Health, Education, Roads, Water and Production services.
• Improving financial management — better revenue collection, timely reporting, and full use of funds for approved projects.
• Improving planning and accountability — ensuring every project is planned with the community, implemented on time, and accounted for.
• Listening to the public — strengthening our grievance handling system so every complaint is recorded, investigated and responded to.
Our promise to the people of Busia:
• We do not see this ranking as the end of the story.
• We see it as a clear starting point for improvement.
• Busia Municipal Council is committed to rising in the next assessment — not by hiding weaknesses, but by fixing them, openly and together with the community.
• We invite all residents, leaders, development partners and stakeholders to work with us, to monitor our progress, and to hold us accountable.
Together, we will build a Busia Municipal Council that delivers better services for all.
For more information, comments or complaints, please contact:
Office of the Town Clerk,
Busia Municipal Council
P.O. Box 177, Busia (U)Busia Municipal Council
Transparency, Accountability, Service for All.
